"I was given a gift certificate here for a sugar plumb pedicure. I was so impressed with Shakira and how well she did. I'm coming back for sure"
Cancellation / No-Show Policy
All appointment cancellations must be made 24 hours prior to your scheduled appointment time. Any late cancellations or missed appointments will result in a 100% service charge to the credit card on file. If you are more than 10 minutes late for your appointment you may be required to reschedule and considered a late cancellation.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, our stylists miss out on the income from the booking and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally a No Show fee will apply.
As a courtesy, we email you a reminder as well as text to confirm your appointment. However, if we are unable to reach you please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the no show fee.
Cancellations can be made 3 different ways:
1. Call our front desk at 801-798-2922. Please leave a message if our voicemail is turned on!
2. Text your cancellation to 801-210-0533
3. Email your cancellation to us at [email protected]